Ringover is a comprehensive, 100% cloud-based communication platform designed to unify phone calls, video conferencing, SMS, and team messaging into a single interface. It primarily serves sales and customer support teams by integrating deeply with business tools like CRMs to automate workflows and improve productivity

• Unified Omnichannel Communication: Manage voice calls, video meetings, SMS, and social messaging (including WhatsApp and Instagram) from one web or mobile application.
• AI-Powered Intelligence: Features include automatic call transcription, AI-generated call summaries with action items, and sentiment analysis to assist with coaching and quality control.
• Advanced Call Management: Includes a Power Dialer for automated outbound campaigns, interactive voice response (IVR) menus, and smart routing based on agent skills or historical data.
• Real-Time Analytics: Access customizable dashboards that provide live metrics on call volume, service levels, agent performance, and wait times.
• Team Coaching Tools: Supervisors can use "double listening" (listening in on live calls) and "whispering" (providing real-time advice to agents that the customer cannot hear).
• Global Reach: Provides unlimited calling to over 110 destinations and allows businesses to instantly add local phone numbers from 65+ countries.