Dstny is a leading European provider of cloud-based business communication solutions (UCaaS) known for its distinctive "mobile-first" approach. It focuses on simplifying hybrid work by ensuring that employees remain reachable and productive regardless of their device or location.

• Fixed-Mobile Convergence (FMC): A core differentiator that natively integrates fixed and mobile telephony. Users can be reached on a single number across all devices and can switch between them mid-call without interruptions.
• Mobile-First Design: Unlike platforms that treat mobile as an add-on, Dstny's interface is optimized specifically for mobile usability and touch-based interaction.
• Seamless Integrations: Offers native voice integration for Microsoft Teams, allowing users to manage phone calls directly within the Teams interface. It also connects with over 100 CRMs and ERPs to automate data logging.
• AI & Automation: Incorporates AI-powered chatbots for customer service and automated workflow integrations (zero-touch onboarding) to reduce operational complexity.
• Advanced Analytics: Provides real-time dashboards and visualization tools that offer insights into communication flows, call volumes, and agent performance.
• Contact Center Functionality: Includes enterprise-grade features such as skill-based routing, hunt groups, and real-time manager assistance for support teams.
• European Presence & Compliance: Strong localized operations in countries like Belgium, France, Germany, and the UK, ensuring strict adherence to European data security standards (GDPR).